Dear Arnaud/Coralie,
My group is very satisfied and happy with the service you offered. Not only were all the details of the trip professionally arranged, but you were flexible enough to offer us a solution in a difficult time when it looked as if our dream would not be realised. In fact the day before the trip we had purchased our train tickets as agreed, only to find out in the morning that there would no be trains on the day. It was very disappointing for us; but you provided us with a very fair and quick solution to pick us up from Lyon. There is not much to add about the driver who was very nice, punctual and helpful. You have catered for all our needs in a very positive way and we have no hesitation to recommend your transport company to friends.
