FAQ: Coach Hire in Aix en Provence
Where will the driver meet us at Aix en Provence TGV station? The driver will meet your group at the designated coach parking area, which is distinct from the car drop-off. We will provide you with clear instructions and the driver's contact details beforehand so you can locate the bus easily upon arrival.
Can the coach pick us up directly in front of our hotel in the city center? The historic center of Aix en Provence has very narrow streets and is largely pedestrian. If your hotel is located in this zone, the coach cannot enter directly. We will arrange a pick-up at the nearest authorized point, usually Boulevard du Roi Rene or Cours Saint-Louis, just a short walk away.
What happens if our train or flight is delayed? We monitor arrival times for flights and trains. If you are delayed, we communicate with the driver to hold the vehicle or rearrange the schedule. If the delay is significant, we will work with you to find the best solution to get your group to their destination.
Is the driver allowed to guide us during the visits? Our drivers are transport specialists, not tour guides. Their responsibility is your safety and logistical comfort. While they are helpful and knowledgeable about the region, they do not accompany the group into monuments or museums.
How much luggage can we bring? It is essential that you inform us about your total luggage volume when booking. A standard coach has ample hold space, but if you have excess equipment or very large suitcases, we need to know in advance to ensure the vehicle provided is suitable.